Cancellations: 24-hour notice is required for any cancellations or changes. Late cancellations or no-shows will be charged the full session fee, as your appointment time is reserved exclusively for you.

Purchases & Refunds: All purchases are final, non-refundable, and non-transferable.

Expirations & Holds: Single sessions expire 1 month from purchase. Packages activate upon first use and expire after 3 months (reasonable exceptions may be considered solely at studio discretion for out-of-town clients or when circumstances require).

Session Details: Standard sessions are 55 minutes; extended sessions are 85 minutes. GST is additional.